Here the terms “we”, “us”, and “our” refers to Zeroxuse.com whereas terms “you” and “user” refers to the customers and readers of this website (www.zeroxuse.com)
Personal Data – It refers to any information related to a natural person or ‘Data Subject’ that can be used to directly or indirectly identify the person.
Data Subject – Refers to a natural person whose personal data is processed by a Data Controller.
Data Controller – refers to a person that determines the purposes, conditions and means of the processing of personal data.
Consent – It is any freely given, specific, informed and explicit consent by statement or action signifying agreement to the processing of the personal data by the user “Data Subject”.
Processing – refers to any operation performed on personal data, whether or not by automated means, including collection, use, recording, etc.
WHAT INFORMATION IS COLLECTED
There are two types of information that we collect from you. One is done manually and the other one is done on automatic basis. The data we collect manually through order form are:
- Full Name
- Email Address
- Postal Address (residential or commercial)
- Contact Number (telephone and mobile number)
Information that is collected on an automated basis are:
- IP Address
- Browser Type
- Session period (time the user was on this site)
- Search history
HOW WE PROCESS AND STORE YOUR PERSONAL INFORMATION
The personal data of the data subject (customer) is processed for delivery purposes of the product (watches) purchased by the user (s). We do not process the personal information for company’s personal gains or benefits, the personal information (including name, email, address, and contact details) are processed to keep records of the products delivered and any communication held between Zeroxuse and the user (s).
We also process your IP Address, browser type and search history to keep records of our customer’s activity on our website.
We store all of your personal data in our encrypted hosting servers, furthermore our website is also SSL certified and secure which ensures the protection of your personal information on our website. Zeroxuse.com may also store some of the information on manual basis (hard copy) including but not limited to order invoices, shipment receipts, RMAs and purchase orders etc. We serve as data controllers for the legal and lawful processing of your personal data.
WHY WE PROCESS THE PERSONAL INFORMATION
Monitoring of user activity – The response of users (customers) are also processed with a purpose to monitor overall engagement of the user on this site and report if something unusual happens. In most cases, spam users allocate chat bots to configure encrypted data from the site, to stop such activities that may harm the site of data of other users, a continuous evaluation of automatic data (such as IP Address and search history) is monitored.
Orders – We also process your personal information to process your orders seamlessly and to notify you about the status of the orders.
Consumer Engagement – We may also send you promotional emails, discount codes and vouchers to maintain a healthy customer-client engagement.
Third-Party Disclosure – We share your personal information including name, email address, postal address, and contact details to third-parties (vendors) for shipment of your orders in a timely and secure manner. These vendors are only used for the delivery of products and your information is disclosed to them upon ordering only.
Please note that we sell direct products (watches) from our website and do not allow or promote retailing from our website. The sole purpose of involving vendors is to deliver your ordered products in a safe and secure manner.
Retention period refers to the time period for which we keep your data stored on our servers. Zeroxuse removes all the data of users “data subject” after a period of 5 years with a condition – inactiveness from the user.
Furthermore, if you (user/customer) wants us to remove their data from our website and servers because they do not wish to use our services anymore they can always contact us with their concerns at email@example.com and we will make sure to take care of any query or concern requested by the user.
We haven’t faced any data breach ever however we will report any unlawful data breach of this website’s database to all the relevant individuals and authorities within the prescribed time period 72 or so, only if it is obvious that personal information or data stored in an identifiable manner has been stolen or breached.
INTELLECTUAL PROPERTY RIGHTS OF MANUFACTURERS
We have our own branded watches under the brand name of Zeroxuse. All the watches present on our website are authentic and only belongs to the original manufacturers (zeroxuse.com). We do not sell other retail products from our website. The products available on our website are the sole property of Zeroxuse and we hold the intellectual property rights of the brand. We do not allow any user to upload any fake feedback, comment or information that may harm the reputation of that our brand or may subjugate our status symbol or create inconvenience for other users. We only sell authorized products after checking all quality details and specifications of the final product. You (users) are not authorized to resell our watches under some other brand name. Moreover, you are not allowed to replicate the brand’s original designs of the watches and resell them in the market.
SHARING OF INFORMATION TO THIRD-PARTIES
We may disclose your personal information with third-parties upon request with the sole purpose of delivery and shipment. An end-user information is required in processing your order in a secure manner. We may share the personal information of customer or their firm/site location where the item will dispatched to by the manufacturer.
YOUR RIGHTS AND CONTROL OVER INFORMATION
Profile Updates – Users will have the right and access to update their information on their profiles such as name, email, address and contact/billing details. However, once the order is dispatched to the given billing address it cannot be changed therefore you are advised to enter a valid billing address before ordering.
Email preferences – We respect the privacy and personal choices of our users. As an individual user, you can always opt-out or unsubscribe any time if you do not want to receive any emails (newsletter). We try to cater the unsubscribe requests of our users in a timely and prompt manner. You can always click on the “unsubscribe link” in any of our emails to not receive any further emails in future.
Right to Erasure – Users have the right to contact us if they want us to delete their information from our servers. If you are not comfortable about your data being stored with us, you can always send us a request to remove your personal information and we will erase it from our servers. Furthermore, you will not be able to sign-in or continue with using our services or products.
You must be 18 years or above to avail the services/products from this website with a valid phone number and email address. You can only buy products if you are above the required age or under the surveillance of a Parent or Guardian. We do not collect any personal information from minors and in the event if we accidently do so we immediately delete it from our servers.
If users do not want to receive any emails from us then they have the option to opt-out from receiving any emails regarding new updates, promotions, newsletters etc. Users will have the option to not opt for newsletter subscription upon their visit on our website. Also, even after subscription if a user decides to opt-out he or she can simply opt-out by clicking to an unsubscribe button which would allow the users to unsubscribe at any time. Users can find this unsubscribing link on the footer of any email received from our official email address.
Vammaveien 8, 1830